Privacy Statement for Urban Hydro Solutions

This privacy notice discloses the privacy practices for urbanhydrosolutions.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number is given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Session cookies expire when you close your browser. Persistent cookies remain on your device for an extended period of time. To remove, simply clear your browser’s cookies. Other information collected on our site maybe use in one of the following ways:

• To personalize your experience
• To improve our website
• To improve customer service
• To send periodic newsletter emails
• To serve more relevant promotions (referred to as “Retargeting”)

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Personal Information

Your personal information will not be rent, sold or traded to any third parties. It will be used for communication purposes between you and our operational, delivery and appointed individuals in all related piano matters, including after-sales supports; and in circumstances where we may have to respond to subpoenas, court orders, and/or other legal processes.

IDEAL viewing screen resolutions for website

Desktop: 1280 x 800 px; e.g Macbook Pro 13″ (non-retina, 2012)

Tablet (Portrait): 1024 x 703 px; e.g Ipad Air / Pro

Tablet (Lanscape): 768 x 927 px; e.g Ipad Air / Pro

Mobile (Portrait): 414 x 628 px; e.g Iphone 6/7/8 Plus

Mobile (Landscape): 736 x 306 px; e.g Iphone 6/7/8 Plus

Final Remark

You retain the right to review, update and change or remove your personal information at any time. Please send a request to support if you would like to do so. We reserve the right to update or modify “Privacy Statement” at any time without prior notice. Please review our “Privacy” page from time to time.

This content was last updated on February 25, 2019